Frequently Asked Questions
How do I put in a work order?
Any maintenance or furniture work orders can be submitted via home.apu.edu. In the left-hand navigation menu, scroll down and click on Campus Work Order.
If your request is an emergency, such as plumbing or electrical issues, gas smell, smoke, or fire, call the work order desk at (626) 812-3002, Monday-Friday, 8 a.m.-4:30 p.m.
For after-hours emergencies, contact the Department of Campus Safety at (626) 815-3898.
Where do new students live?
Incoming undergraduate freshmen and sophomores typically live in one of our three residence halls. Most of our undergraduate incoming transfers may be assigned to one of our residence halls but may also be assigned to a campus apartment based on availability. Incoming graduate students who are granted an assignment live in University Village. Graduate housing is limited and assigned when available.
Do male and female students live together?
Adams Hall is an all-women residence hall. Engstrom and Trinity halls are coed, with single-sex floors and wings. Students and guests are not allowed to live with or engage in overnight stays with members of the opposite sex in the same living arrangements on or off campus. Exceptions to this policy (e.g., married students living off campus, students living in their parents’ home) may be approved on a case-by-case basis.
What should I bring?
Comprehensive information on what to bring to campus can be found on our Housing Packing List (PDF).
If you’re planning to live on campus at Azusa Pacific, here’s a look at what you should consider when packing for your first year of college.
When will I find out where I am assigned and who my roommate(s) will be?
We typically send out initial room assignments during the month of July for fall semester and over Christmas break for spring semester. When you receive your room assignment, it will include the name and contact information for your roommate(s).
How many roommates will I have?
If you live in one of our residence halls, you will most likely have one other roommate. Private rooms are offered on a limited basis, and tripled rooms may be required in years where enrollment is higher than expected.
All of our one-bedroom apartments house two students. All of our two-bedroom apartments house four students.
If my roommate drops, will I get a new one?
Roommate groups who lose a roommate before or in the middle of a term may receive a new roommate at any time. Assignments are based on current university need. The university endeavors to give at least 48 hours’ notice to all parties, but that is not always possible, for various reasons. Students cannot refuse a roommate in order to keep their unit under its standard capacity.
When can I move in?
Make sure you look at the official information when you receive your housing assignment. This is also the day that Welcome Weekend begins.
Some students are required to move in early because they are involved with an athletic team, music group, or other activity that requires early arrival. If you are involved with one of those groups, you will receive information about your arrival date from your coach, director, or the coordinator of the activity with which you are involved.
Where do I go to check in?
Check-in for undergraduate and graduate students happens in the Office of Residence Life, located in the Engstrom Hall lounge. Review the official information sent with your housing assignment for more detailed information about check-in times.
What can I do to personalize my room?
Removable adhesive putty and other temporary mounting products may be used for decorating as long as no damage results from use. Any damage to walls, doors, or room surfaces will result in a charge and must be repaired by facilities management; students should not try to make repairs themselves.
Rooms may not be painted, nor may the facility be modified in any way. This includes putting up shelves that are screwed to the wall, changing light fixtures or switches, drilling holes in desks or cutting the bottom off your door (all of which have been tried in the past). Nothing may be hung from the ceiling.
How big is my room?
Layouts and dimensions of typical rooms in all living areas can be found in the Living Areas section of this site.
Do I need to set up utilities?
No. Beginning in 2022-23, students will no longer have to set up, shut off, and coordinate utilities payments with their roommates. Utilities costs are now rolled into the posted in the 2022-23 Housing Rate Sheet (PDF).
How can I contact the Office of Residence Life if I have more questions?
Phone: (626) 812-3056
Can I stay in my room during breaks?
Although we encourage all students to return home for breaks, APU appreciates that some students may need to remain in the area for various reasons. Therefore, all of our living areas will remain open during university breaks. Students who wish to stay for winter break will be required to register in order to remain on campus. All university policies will remain in effect during breaks (i.e. visitation hours). In addition, campus services will be limited during breaks. For example, campus dining venues may be limited or closed completely during winter break.
Who is eligible for campus housing?
Campus housing at APU is reserved for undergraduate students enrolled in at least 7 course units. Freshmen and sophomores are required to live in campus housing. See our housing policies for more information on eligibility and the residency requirement. APU also offers campus housing to graduate students on a limited basis. View the Graduate Campus Housing Program (PDF) for more information.
What if I get locked out?
Students who get locked out of their room and need assistance should first call the “RA on call” number. RA duty numbers are posted in the common areas for each living area. RAs will make every effort to assist, but they may have limited availability during the day. Therefore, if you are unable to reach an RA, contact Campus Safety for assistance at (626) 815-3898 or visit them in Smith Hall.
Does APU provide any help with moving or storage over the summer?
While APU does not provide moving assistance or storage on campus during the summer, the university partners with Campus Storage to provide students with a solution for moving and storing belongings.
Campus Storage coordinates directly with students to pick up belongings from their campus residence when the academic year ends, and they will drop off belongings to students when they return in the fall. Please note that there are specific pick-up and delivery dates that are pre-approved and coordinated with the university. To check out the services they provide and how it works, visit the Campus Storage website. Please also see their Moving and Storage Made Simple Flyer (PDF) with a special offer.